Baseball Dream Privacy Policy v1.0
This Privacy Policy explains how Holy High Int. Co., Ltd. (“we,” “us,” or “our”) collects, uses, stores, shares, and protects personal information when you use Baseball Dream (“Baseball Dream,” the “Game,” or the “Service”), as well as the privacy rights and choices available to you.
This Privacy Policy applies to the Baseball Dream website, Web App, mobile applications, and other related services provided by us that link to this Privacy Policy.
By using Baseball Dream, you acknowledge that your information will be handled as described in this Privacy Policy. Where applicable law requires your consent for specific data processing activities, we will request such consent separately.
1. Who We Are
Baseball Dream is operated by:
Holy High Int. Co., Ltd.
For questions regarding privacy, personal information requests, corrections, account deletion, or other privacy-related matters, please contact:
2. Scope of This Privacy Policy
This Privacy Policy applies to information provided or generated when you use Baseball Dream-related services, including:
- Baseball Dream website
- Baseball Dream Web App
- Baseball Dream mobile applications
- Baseball Dream account services
- Baseball Dream game services
- Customer support
- Alpha, Beta, and other testing services
- Other Baseball Dream-related services that link to this Privacy Policy
Third-party websites, platforms, and services are governed by their own privacy policies.
For example, the independent processing of information by Google, Facebook, Apple, Steam, PayPal, Apple App Store, Google Play, Google Analytics, or AppLovin may be governed by their respective privacy policies and terms of service.
3. Age Requirements
Baseball Dream is intended for users aged 13 and older.
Children under the age of 13 are not permitted to create a Baseball Dream account or use the Service.
If the laws of your country or region require a higher minimum age to independently consent to the processing of personal information or to use relevant online services, you must meet that higher minimum age or obtain authorization from a parent or legal guardian where permitted or required by applicable law.
If we become aware that a child below the applicable minimum age has provided us with personal information without legally required consent, we may disable or delete the account and take reasonable steps to delete the relevant personal information.
If you believe that a child below the applicable minimum age has provided personal information to Baseball Dream, please contact:
4. Information We Collect
Depending on how you use Baseball Dream, we may collect the following categories of information.
4.1 Account Information
When you create a Baseball Dream account, we may collect:
- Email address
- Password information stored in hashed or otherwise securely protected form
- Account identifier
- Account creation date and time
- Login records
- Account status
- Language and regional preferences
- Other information necessary to create and maintain your account
We do not intend to store your password in directly readable plaintext form.
5. Third-Party Login Information
Baseball Dream may provide third-party sign-in options.
Current or planned providers may include:
- Apple
- Steam
When you choose to sign in using a third-party account, we may receive information within the scope authorized by you and provided by the applicable platform, such as:
- Third-party user ID
- Email address
- Display name
- Profile image
- Authentication information
- Other information necessary for sign-in that you authorize the platform to provide
We do not receive your password for the third-party service through this process.
The third-party platform's own privacy policy also governs how that platform processes your information.
6. Agent, Player, and Game Data
Baseball Dream is a persistent online baseball world.
When you play, we create, collect, and process information necessary for the operation of the game, which may include:
- Agent name
- Agent Profile
- Player names
- Player Profiles
- Player abilities and status
- Player career information
- Player statistics
- Team affiliations
- Staff roles
- Owner, GM, Manager, and other game roles
- Contracts
- Trades
- Free Agency
- Training
- Injuries
- Fame
- Fans
- Skill Points
- Items
- Inventory
- In-game currencies and assets
- Ballparks
- Team Finances
- Standings
- Game Results
- Box Scores
- Awards
- Records
- Achievements
- Rankings
- Transactions
- Pick'em and other game activities
- Baseball History
- Other game information necessary to operate the Baseball Dream world
This information is an essential part of providing Baseball Dream's core functionality.
7. Public Game Information
Baseball Dream is built around a shared baseball world.
As a result, certain game information may be visible to other players and, in some cases, may be accessible through public Baseball Dream pages to visitors who are not signed in.
Public information may include:
- Agent Name
- Player Name
- Player Profile
- Team
- Staff roles
- Stats
- Standings
- Rankings
- Game Results
- Box Scores
- Awards
- Achievements
- Transactions
- Trades
- Contracts or certain contract information
- Baseball History
- Billboard content
- Public game activity records
- Other information inherently associated with the multiplayer game world
Baseball Dream does not require you to use your real name as your public Agent Name or Player Name.
We strongly recommend that you do not disclose unnecessary real-world personal information through public names, Billboard content, or other publicly accessible areas, including:
Home addresses, telephone numbers, private email addresses, government identification numbers, financial information, passwords, or other sensitive information.
8. User-Provided Content
If Baseball Dream provides Billboard, messaging, comments, naming, or other features that allow players to submit content, we may store the content you provide.
Some of this content may be publicly visible.
You should avoid submitting unnecessary personal information through public features.
We may review, retain, or otherwise process relevant content where reasonably necessary to maintain service security, enforce our Terms of Service, investigate reports, prevent abuse, or comply with legal obligations.
9. Device, Technical, and Log Information
When you connect to Baseball Dream, our systems may automatically generate or collect technical information such as:
- IP address
- Browser type
- Operating system
- Device type
- App version
- Language
- Approximate region
- Login time
- Session information
- Pages requested or visited
- Game actions
- Error logs
- Crash information
- Security logs
- Server logs
- Referral information
- Performance data
We may use this information to operate the Service, diagnose errors, prevent cheating, protect accounts, detect attacks, and improve Baseball Dream.
10. Cookies and Similar Technologies
Baseball Dream's web services may use cookies, Local Storage, Session Storage, SDKs, and similar technologies.
These technologies may be used to:
- Maintain login sessions
- Manage sessions
- Protect account security
- Remember language or interface preferences
- Analyze use of the Service
- Measure performance
- Prevent abuse
- Provide advertising-related functionality where permitted by law and after obtaining any required consent
Some of these technologies are necessary for basic website functionality.
For non-essential Analytics, Advertising, or other tracking technologies, we will provide notices, consent mechanisms, or choices where required by applicable law.
11. Google Analytics
Baseball Dream uses or may use Google Analytics to understand how players use the Service and to improve our products.
Google Analytics may process information such as:
- Page views
- Sessions
- Approximate geographic region
- Device and browser information
- Interaction events
- Referral information
- Other analytics data
We do not intend to send passwords or other unnecessary directly identifying information through Google Analytics.
Where required by applicable law, relevant Analytics storage or tracking functionality will be enabled only after obtaining the required consent.
Google's processing of relevant information is also governed by Google's own privacy policies and applicable terms.
12. Payments and Transaction Information
Baseball Dream may offer paid content, virtual currency, items, or other digital products.
Current or future payment services may include:
- PayPal
- Apple App Store / In-App Purchase
- Google Play / Google Play Billing
- Other payment services lawfully introduced in the future
Payments are generally processed by third-party payment providers.
We may receive and retain information necessary to process or verify transactions, such as:
- Transaction ID
- Purchase date
- Product
- Amount
- Currency
- Payment status
- Platform
- Refund status
- Receipt or transaction verification information
Full credit card numbers, bank account details, and similar payment credentials are generally processed by the applicable payment provider rather than directly processed or stored by Baseball Dream.
Third-party payment providers process your payment information according to their own privacy policies.
13. Advertising
Baseball Dream may in the future provide advertising, including Rewarded Ads, through AppLovin or other advertising services.
Where permitted by applicable law, advertising providers may process device information, advertising identifiers, IP addresses, advertising interaction data, and other information for purposes such as:
- Displaying advertisements
- Providing Rewarded Ads
- Measuring advertising performance
- Preventing advertising fraud
- Frequency management
- Advertising personalization where legally permitted
Advertising and tracking functionality will be handled in accordance with the laws applicable to the user's location.
Where applicable law requires prior consent, relevant functionality will be enabled only after obtaining the necessary consent.
Third-party advertising providers also process information in accordance with their own privacy policies.
14. How We Use Your Information
We may process information for purposes including:
- Creating and managing Baseball Dream accounts
- Authenticating users
- Providing sign-in functionality
- Saving game progress
- Operating the Baseball Dream world
- Running games and seasons
- Processing players, teams, contracts, and trades
- Providing Rankings, Stats, History, and related features
- Providing multiplayer functionality
- Processing purchases and payment verification
- Providing customer support
- Sending important service notices
- Maintaining system security
- Preventing cheating, fraud, and abuse
- Detecting bugs and technical problems
- Improving game balance and user experience
- Conducting statistical and product analysis
- Providing advertising where legally permitted
- Enforcing our Terms of Service
- Resolving disputes
- Complying with legal obligations
- Protecting the legitimate interests of Baseball Dream, Holy High Int. Co., Ltd., our players, or third parties
15. Legal Bases for Processing
Where the GDPR, UK GDPR, or another law requiring a specific legal basis applies, we may process personal information based on the following:
Performance of a Contract
For example, creating an account, storing game information, providing game functionality, and processing transactions.
Legitimate Interests
For example, maintaining security, preventing cheating, improving the Service, analyzing errors, and protecting our systems.
Your Consent
For example, Analytics, Advertising, Cookies, or marketing functionality where consent is legally required.
Legal Obligations
For example, accounting, tax obligations, court orders, or other information that we are legally required to retain or provide.
Where processing relies on your consent, you may withdraw that consent where permitted by law.
16. How We Share Information
We do not arbitrarily sell your private account information to third parties simply because you use Baseball Dream.
However, we may share information with, or permit information to be processed by, the following categories of third parties where necessary to provide the Service:
- Cloud and hosting providers
- Database and infrastructure providers
- Authentication providers
- Facebook / Meta
- Apple
- Steam / Valve
- PayPal
- Google Play
- Apple App Store
- Google Analytics
- AppLovin
- Customer support providers
- Security and fraud prevention providers
- Legal, accounting, and professional advisors
- Government authorities or courts where legally required
We require service providers to process information only to the extent necessary to provide the relevant services or as otherwise permitted by law.
17. We Do Not Sell Personal Information
Holy High Int. Co., Ltd. does not sell Baseball Dream players' personal information in exchange for direct monetary payment.
However, certain jurisdictions define terms such as “Sale,” “Sharing,” or “Targeted Advertising” more broadly.
If advertising or analytics technologies we use are legally considered a “sale,” “sharing,” or use for “targeted advertising,” we will provide applicable notices and opt-out rights as required by law.
18. Baseball History and Permanent Game Records
One of Baseball Dream's core features is the creation of a persistent and continuously growing baseball history.
Certain game-world information may therefore have long-term or permanent historical value, including:
- Game Results
- Box Scores
- Player Statistics
- Career Records
- Team Records
- Championships
- Awards
- All-Star Records
- Transactions
- Trades
- Draft / Free Agency History
- Season History
- League History
- Rankings
- Historical Events
- Baseball Hall of Fame or similar historical records
Even if you later delete your Baseball Dream account, this does not necessarily mean that historical events that have already occurred within the Baseball Dream world must also disappear from the game world.
After account deletion, we may delete or anonymize account information that directly identifies you while retaining game records that have become part of Baseball Dream's history.
Where reasonably practicable, such records will be disconnected from your real-world account identity or retained in anonymized or de-identified form.
For example:
The result of a game will not be canceled because one of the participating players deletes their account.
A season championship will not disappear.
A completed trade will not be rewritten out of historical records.
Career statistics of retired or completed players may continue to exist.
This is necessary to preserve the integrity of Baseball Dream's persistent world and historical records.
19. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, provide the Service, maintain security, or comply with legal obligations.
Retention periods may vary depending on the type of information.
For example:
Account information may be retained until account deletion and for a reasonable period necessary to process that deletion.
Transaction records may be retained for longer periods where required for accounting, taxation, refunds, fraud prevention, or legal obligations.
Security logs may be retained for a reasonable period to investigate abuse or security incidents.
Baseball History may be retained for an extended period or permanently after being anonymized or de-identified.
When information is no longer required, we will delete, anonymize, or de-identify it using reasonable methods.
20. Account Deletion
You may request deletion of your Baseball Dream account and related personal information.
Account deletion may result in:
- Loss of access to your account
- Inability to restore your Agent
- Loss of control over existing Players
- Loss of control over existing Teams or Staff roles
- Permanent loss of virtual assets and game progress
- Certain information becoming permanently unrecoverable
We may retain certain information for a necessary period where required for legal obligations, security, fraud prevention, payment disputes, or other legitimate purposes.
As described in Section 18, game records that have become part of Baseball Dream's historical world may continue to be retained after being anonymized or de-identified.
To request account or personal information deletion, you may use any account deletion feature made available within the Game, if available, or contact:
21. Your Privacy Rights
Depending on the laws of your country or region, you may have some or all of the following rights:
- To know whether we process your personal information
- To access your personal information
- To obtain a copy of your personal information
- To correct inaccurate information
- To complete incomplete information
- To request deletion
- To request restriction of processing
- To object to certain processing
- To withdraw consent
- To request data portability
- To opt out of certain advertising or data sharing
- To lodge a complaint with an appropriate supervisory authority
Certain rights may be subject to legal exceptions.
For example, we may be legally required to retain transaction records or temporarily retain certain information for fraud prevention, security investigations, or legal obligations.
22. European Economic Area, European Union, and United Kingdom Users
If the GDPR or UK GDPR applies to you, you may have rights including:
- Right of Access
- Right to Rectification
- Right to Erasure
- Right to Restriction of Processing
- Right to Object
- Right to Data Portability
- Right to Withdraw Consent
- Right to lodge a complaint with the competent supervisory authority
Where we process information based on Legitimate Interests, you may have the right to object to that processing.
Where processing is based on Consent, you may withdraw your consent without affecting the lawfulness of processing conducted before withdrawal.
23. United States Users
Depending on your state of residence and applicable law, you may have rights to:
- Know what personal information we collect
- Access personal information
- Correct personal information
- Delete personal information
- Obtain a portable copy of personal information
- Opt out of processing legally considered a Sale or Sharing
- Opt out of Targeted Advertising
- Exercise other rights provided under applicable state law
We will not unlawfully discriminate against you for exercising applicable privacy rights.
24. Taiwan Users
Where Taiwan's Personal Data Protection Act applies, you may exercise applicable rights regarding your personal information, including rights to inquire about or review your personal information, request copies, request supplementation or correction, request cessation of collection, processing, or use, and request deletion, subject to exceptions provided by applicable law.
You may contact us at:
25. International Data Transfers
Baseball Dream is an online service that may be available to users in multiple countries and regions.
Your information may therefore be processed on servers or by service providers located outside your country or region.
Data protection laws may differ between jurisdictions.
Where required by applicable law, we will use reasonable and lawful mechanisms and safeguards for international transfers of personal information.
26. Data Security
We implement reasonable technical and organizational measures designed to protect information processed by Baseball Dream.
These measures may include:
- Password hashing
- Access controls
- Authentication
- HTTPS / Encryption in Transit
- Database permission controls
- Security logging
- Backups
- Monitoring
- Rate limiting
- Abuse prevention
- Server security
- Separation of privileges
- Necessary security updates
However, no internet service, electronic storage system, or method of data transmission can be guaranteed to be 100% secure.
Accordingly, we cannot guarantee that any system will be completely free from security incidents.
27. Account Security
You are also responsible for helping protect your Baseball Dream account.
Please:
- Use a strong and difficult-to-guess password
- Do not share your password with others
- Do not post login information in public areas
- Avoid saving your login session on untrusted devices
- Contact us promptly if you suspect unauthorized access to your account
We will not ask you to provide your complete password through our normal customer support procedures.
28. Alpha, Beta, and Test Versions
Baseball Dream may provide Alpha, Beta, Preview, Test Server, or other testing versions.
During testing, we may additionally collect:
- Bug Reports
- Error Logs
- Crash Reports
- Feature Usage
- Test Feedback
- Performance Information
- Gameplay Events
- Test Survey Responses
We may use this information to:
- Identify bugs
- Fix the Game
- Adjust game balance
- Analyze player behavior
- Improve UI / UX
- Validate new features
- Maintain server stability
Please do not submit sensitive personal information unrelated to the issue through Bug Reports or Feedback.
29. Emails and Service Communications
We may use your email address to send important communications directly related to your Baseball Dream account or the Service, such as:
- Account verification
- Password resets
- Security alerts
- Significant service changes
- Material updates to this Privacy Policy or our Terms of Service
- Purchase or billing notices
- Customer support responses
If we provide marketing emails in the future, we will provide required unsubscribe mechanisms in accordance with applicable law.
Even if you unsubscribe from marketing communications, you may still receive transactional, security, or other communications necessary to maintain your account and provide the Service.
30. Third-Party Links
Baseball Dream may contain links to third-party websites or services.
Once you leave Baseball Dream and access a third-party service, that third party's collection and processing of information is not controlled by this Privacy Policy.
We recommend reviewing the applicable third party's privacy policy.
31. Automated Systems and Game Simulation
Baseball Dream uses automated game systems to process features such as:
- Game simulation
- Player development
- AI / NPC behavior
- Rankings
- Contract and market systems
- Game-world events
- Other game logic
These systems are primarily used to generate game outcomes and maintain the operation of the Baseball Dream world.
If we use automated personal-data decision-making in the future that produces significant legal or similarly significant real-world effects on players, we will provide any information and rights required by applicable law.
32. Changes to This Privacy Policy
Baseball Dream will continue to evolve, and we may update this Privacy Policy from time to time.
When we update it, we will revise the:
“Last Updated” date.
If a change materially affects your privacy rights, we may notify you through Baseball Dream, email, Billboard, Popup, or another reasonable method.
Where applicable law requires renewed consent, we will obtain the necessary consent before the relevant processing begins.
33. Language Versions
This Privacy Policy may be made available in multiple languages for the convenience of Baseball Dream players worldwide.
The English version is the primary and controlling version of this Privacy Policy.
If there is any inconsistency or difference in interpretation between the English version and a translated version, the English version will prevail, except where applicable law requires otherwise.
34. Contact Us
If you have questions about this Privacy Policy, how Baseball Dream processes personal information, or if you wish to exercise your privacy rights, please contact:
Holy High Int. Co., Ltd.
Email: contact@holyhighint.com
When you submit a privacy request, we may reasonably verify your identity to prevent unauthorized persons from accessing, modifying, or deleting your information.
35. Final Statement
We want Baseball Dream to become a baseball world that can exist for years, continuously accumulating stories, records, and history.
To make that world possible, we need to process certain account, game, technical, and transaction information. At the same time, we aim to maintain a meaningful distinction between a player's real-world personal identity and their public identity within the Baseball Dream world.
Your Agent can become part of Baseball Dream history.
Your private personal information should not become public game content simply because of it.
For any privacy-related questions, please contact:
Baseball Dream Privacy Policy v1.0 © Holy High Int. Co., Ltd. All Rights Reserved.